Nine (9) Communications Essentials

Posted: September 11, 2012 in Uncategorized

If you want to make sure your messages are getting through, don’t be afraid
to repeat yourself. Read on for eight other tried-and-tested communication tips
by Liz Bywater, founder and president of Bywater Consulting Group.
Truly effective communicators know that to do their job well, they must be able
to influence others, inspire action, foster commitment and create profound and
enduring change.
How is this accomplished? It all starts with superb communication. Whether you’re
a corporate executive, a team leader, or an internal communications specialist,
you can get superior results by effectively honing your communication skills.
The following guidelines will help you convey your message clearly and convincingly.

1. Command the language. Be articulate, even eloquent, in all written and
spoken communication. Get feedback on your language skills and learn from it.

2. Be yourself. Authenticity is a vital element of credibility. If you try to sound
like someone else, your message will be diluted or lost entirely. Want to be
sure you’re conveying your message in an authentic and convincing manner?
Run it by a trusted colleague before presenting it to your intended audience.
Get their feedback and make whatever adjustments are necessary.

3. Invite dialogue. Don’t talk at people; talk to them. Let them respond,
question and push back. They must know that they’re valued participants
in the conversation.

4. Speak with confidence. Make sure you believe in what you’re saying and let
it come through. Your honest display of conviction, passion and authority will
foster trust, inspiration and action.

5. “Walk your talk”. Don’t just say it. Do it. Live it. People quickly spot
hypocrisy and will discredit your words (and you) if they don’t correspond
with your actions.

6. Say it again. And again. Don’t be afraid of overdoing it. Even the most
powerful and important message must be repeated to get into the hearts
and minds of your listeners.

7. Take a stand. Inconsistent or insipid communication will be quickly
discounted. Be clear on the facts, then have a point of view.

8. Say it in different ways. Formally and informally. To individuals, teams and
divisions. Through powerful memos, clear emails and presentations. There
are countless venues for delivering your message. Make certain to use them.

9. Listen to others. Ask provocative questions. Learn what’s on the minds of
your audience. Some of the most powerful communication occurs when we
stop speaking and listen to what others have to say.

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